# Web app maintenance and support services > Monthly web app maintenance plans from $750, by a senior US team. Monitoring, security updates, backups, fixes and upgrades, starting with a code audit. - URL: https://velocitylabs.io/maintenance/ Maintenance and support # Web app maintenance and support that keeps your app running. Your business runs on the app and you need a dependable team to look after it: monitoring, security updates, backups, fixes, and improvements, month after month. ## What every maintenance plan includes - ### Monitoring We watch your app’s uptime, errors, and load around the clock, so we hear about problems before your customers do. - ### Security updates Monthly security patches and dependency updates for your app and the servers it runs on. - ### Backups you can restore Offsite backups that run on schedule, checked so they can actually be restored. - ### Fixes and small tasks Bugs fixed, errors tracked down so they don’t come back, and small changes made from your plan’s hours. - ### A code audit to start Every plan starts with an Essentials [code audit](https://velocitylabs.io/code-audit/) in the first month, so we both know what we’re looking after. - ### Your accounts stay yours If you ever move on, we transfer every account and all of your data to you. ## Maintenance plans Three monthly plans. Response times are during business hours, unused hours don’t roll over, and larger work is quoted before it starts. Not sure which fits? [Tell us about your app](https://velocitylabs.io/maintenance/#contact) and we’ll recommend one. ### Essentials Keep it running **$750** a month Up to 5 hours of developer time a month **Best for:** A stable app that needs a dependable team looking after it. - Monitoring, monthly security patches, and dependency updates - Backup checks and small fixes - Response by the next business day ### Standard Keep it current **$1,500** a month Up to 12 hours of developer time a month **Best for:** An app your business depends on every day. Everything in Essentials, plus: - Framework and language upgrades, kept current - A quarterly health check using the code audit's scans - Same-day response for urgent issues ### Priority Keep it moving **$3,000** a month Up to 26 hours of developer time a month **Best for:** An app that's still growing, with new features on the way. Everything in Standard, plus: - New features and improvements - A monthly planning call - A Standard code audit every year - Response within 2 hours for urgent issues > “We have had a great relationship! They always find the most elegant solution, are responsive to questions and concerns, and provide fast turnaround on projects.” > > Linda Ruehlman, Goalistics ## How a maintenance plan starts 1. ### Tell us about your app [Book a 30-minute call](https://calendar.app.google/o6hWQt45536m5hUR7) or send us a message, and we’ll recommend the plan that fits. 2. ### We audit it first An Essentials code audit in the first month shows what we’re taking on, what’s urgent, and what can wait. 3. ### We look after it every month Monitoring, updates, and fixes as they’re needed, and the work you ask for, within your plan’s hours. ## Apps we've looked after for years ![Princess Dental Staffing home page: Make your next hire with Princess](https://velocitylabs.io/images/work/princess-dental-staffing.webp) ### Princess Dental Staffing Dental practices use it to hire staff and book temps online. Along the way we built its Stripe subscriptions, the API behind its mobile app, and AI-based matching, as it grew from one local market to nationwide. - [Ruby on Rails](https://velocitylabs.io/portfolio/?tech=ruby-on-rails) - [PostgreSQL](https://velocitylabs.io/portfolio/?tech=postgresql) - [Stripe](https://velocitylabs.io/portfolio/?tech=stripe) - [Mistral](https://velocitylabs.io/portfolio/?tech=mistral) - [Twilio](https://velocitylabs.io/portfolio/?tech=twilio) - [SendGrid](https://velocitylabs.io/portfolio/?tech=sendgrid) - [Solr](https://velocitylabs.io/portfolio/?tech=solr) - [Amazon S3](https://velocitylabs.io/portfolio/?tech=amazon-s3) - [Amazon CloudFront](https://velocitylabs.io/portfolio/?tech=amazon-cloudfront) - [Heroku](https://velocitylabs.io/portfolio/?tech=heroku) ![Goalistics home page: goal-based behavior change for depression and chronic pain](https://velocitylabs.io/images/work/goalistics.webp) ### Goalistics Online programs for chronic pain and depression, built for a team of psychologists. We've been their development team since 2014. - [Ruby on Rails](https://velocitylabs.io/portfolio/?tech=ruby-on-rails) - [PostgreSQL](https://velocitylabs.io/portfolio/?tech=postgresql) - [Heroku](https://velocitylabs.io/portfolio/?tech=heroku) ![Go Swim home page: videos to inspire, educate and make you a better swimmer](https://velocitylabs.io/images/work/go-swim.webp) ### Go Swim A swim instruction video site we took over after launch and developed for six years: subscriptions, payments, and video delivery. - [Ruby on Rails](https://velocitylabs.io/portfolio/?tech=ruby-on-rails) - [Stripe](https://velocitylabs.io/portfolio/?tech=stripe) - [Vimeo](https://velocitylabs.io/portfolio/?tech=vimeo) - [Amazon CloudFront](https://velocitylabs.io/portfolio/?tech=amazon-cloudfront) [See more of our work](https://velocitylabs.io/portfolio/) ## Questions about maintenance #How much does it cost to maintain a web app? Our plans are $750, $1,500, or $3,000 a month, depending on how much developer time you need and how quickly you need us to respond. [Compare the plans](https://velocitylabs.io/maintenance/#plans). #What's included in web app maintenance? Monitoring, security patches and dependency updates, backups, bug fixes, and small improvements on every plan. Standard adds framework upgrades and a quarterly health check, and Priority adds new features and a monthly planning call. #Do you work on a retainer? Yes. Each plan is a monthly retainer for a set number of hours, billed monthly in advance, and you can cancel with 14 days’ notice. The [maintenance terms](https://velocitylabs.io/maintenance/terms/) have the details. #What if we need more than our plan's hours? We quote larger work before it starts, so you approve the cost first. If you often need more time than your plan includes, moving up a plan costs less per hour. #Why pay for a US-based team? You work directly with senior developers in US time zones, who know your app and tell you plainly what’s going on with it. #What happens to our accounts if we cancel? They’re yours. We transfer every account and all of your data to you. #Can you invoice us instead of charging a card? Yes, if you prepay for a year. #Do you offer a nonprofit discount? Yes. Get in touch for details. #Will you sign our NDA? We have a [mutual NDA](https://velocitylabs.io/downloads/VelocityLabsNDATemplate.pdf) that we’re happy to sign.