Maintenance and support
Your business runs on the app and you need a dependable team to look after it: monitoring, security updates, backups, fixes, and improvements, month after month.
We watch your app’s uptime, errors, and load around the clock, so we hear about problems before your customers do.
Monthly security patches and dependency updates for your app and the servers it runs on.
Offsite backups that run on schedule, checked so they can actually be restored.
Bugs fixed, errors tracked down so they don’t come back, and small changes made from your plan’s hours.
Every plan starts with an Essentials code audit in the first month, so we both know what we’re looking after.
If you ever move on, we transfer every account and all of your data to you.
Three monthly plans. Response times are during business hours, unused hours don’t roll over, and larger work is quoted before it starts. Not sure which fits? Tell us about your app and we’ll recommend one.
Keep it running
$750 a month
Up to 5 hours of developer time a month
Best for: A stable app that needs a dependable team looking after it.
Keep it current
$1,500 a month
Up to 12 hours of developer time a month
Best for: An app your business depends on every day.
Everything in Essentials, plus:
Keep it moving
$3,000 a month
Up to 26 hours of developer time a month
Best for: An app that's still growing, with new features on the way.
Everything in Standard, plus:
“We have had a great relationship! They always find the most elegant solution, are responsive to questions and concerns, and provide fast turnaround on projects.”
Book a 30-minute call or send us a message, and we’ll recommend the plan that fits.
An Essentials code audit in the first month shows what we’re taking on, what’s urgent, and what can wait.
Monitoring, updates, and fixes as they’re needed, and the work you ask for, within your plan’s hours.
Dental practices use it to hire staff and book temps online. Along the way we built its Stripe subscriptions, the API behind its mobile app, and AI-based matching, as it grew from one local market to nationwide.
Online programs for chronic pain and depression, built for a team of psychologists. We've been their development team since 2014.
A swim instruction video site we took over after launch and developed for six years: subscriptions, payments, and video delivery.
Our plans are $750, $1,500, or $3,000 a month, depending on how much developer time you need and how quickly you need us to respond. Compare the plans.
Monitoring, security patches and dependency updates, backups, bug fixes, and small improvements on every plan. Standard adds framework upgrades and a quarterly health check, and Priority adds new features and a monthly planning call.
Yes. Each plan is a monthly retainer for a set number of hours, billed monthly in advance, and you can cancel with 14 days’ notice. The maintenance terms have the details.
We quote larger work before it starts, so you approve the cost first. If you often need more time than your plan includes, moving up a plan costs less per hour.
You work directly with senior developers in US time zones, who know your app and tell you plainly what’s going on with it.
They’re yours. We transfer every account and all of your data to you.
Yes, if you prepay for a year.
Yes. Get in touch for details.
We have a mutual NDA that we’re happy to sign.
Tell us about your app and we'll recommend the plan that fits.